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American Tech Global Support Operations Center
24/7 Learner Support & Helpdesk

Learner Support Center

Find quick solutions for courses, payments, certificates, and LMS access, or reach our technical team.

quiz FAQ

Frequently asked questions

Not for our beginner tracks. Courses like the Data Science Bootcamp and Advanced Excel start from the fundamentals. For advanced courses we note the prerequisites on each course page.

As soon as your payment succeeds you are enrolled instantly. Head to your dashboard and click "Continue" to open the lesson player, watch the videos, and mark lessons complete as you go.

We accept major Credit and Debit Cards (Visa, Mastercard, American Express, Discover), plus eligible Buy Now Pay Later options including Klarna, Zip, Afterpay, and Affirm. Availability is determined by the provider for each checkout.

Yes — see our Refund Policy. In short, you can request a full refund within 7 days of purchase if you have completed less than 20% of a self-paced course.

Absolutely. Complete all lessons in a course and a verifiable certificate of completion is issued automatically, downloadable as a PDF from your dashboard.

Our flagship Master Program includes live cohorts and 1:1 mentorship. You can also book a personal mentorship session with Ankit any time.

Still need a hand?

Email us at info@americantechgloballlc.com or send a message — we reply within one business day.

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